Return and Exchange Policy

Return and Exchange Policy

A return or exchange may be requested in the following cases:

• The product arrives damaged.
• The customer receives a product different from the one ordered.
• The product has a manufacturing defect.

The following conditions apply:

• The customer must contact us within 48 hours of receiving the order.
• The product must be unused, in its original condition, and in its complete original packaging.
• Photos clearly showing the reason for the return or exchange request must be provided.

Products that have been opened or used are not eligible for return or exchange unless they have a manufacturing defect.